Shipping policy

Furrocks Shipping Policy

At Furrocks, we are committed to delivering your pet's comfort right to your doorstep, no matter where you are in the world. Here’s everything you need to know about our shipping policy:

1. Free Worldwide Shipping:
- We are pleased to offer free standard shipping worldwide on all orders exceeding $75. It's our way of thanking you for being a part of the Furrocks family.

2. Shipping Times:
- Orders are typically processed within 1-3 business days. Delivery times vary based on location:
- Domestic (U.S.): 3-7 business days.
- International: 7-21 business days.

3. Shipping Carriers:
- We use a variety of trusted international carriers to ensure your order arrives safely and efficiently. You’ll receive a tracking number via email once your order is dispatched.

4. Customs and Import Taxes:
- For international orders, customs and import taxes may apply. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.

5. Order Confirmation and Tracking:
- After placing your order, you’ll receive an email confirmation with your order summary. Once your order is shipped, we’ll send you a tracking number so you can follow your pet’s comfort journey to your doorstep.

6. Shipping to Multiple Addresses:
- If you need to ship to multiple addresses, please place separate orders for each delivery address.

7. Handling and Packaging:
- All Dozezz pet beds are vacuum-packed and securely packaged to ensure they arrive in perfect condition.

8. Customer Service:
- If you have any questions or concerns about your order's shipping and delivery, our customer service team is here to help. Contact us at [customer service email/phone number].

9. Order Adjustments or Cancellations:
- If you need to adjust or cancel your order, please contact us immediately. We are unable to make changes once an order has shipped.

10. Returns and Exchanges:
- If you’re not completely satisfied with your purchase, please refer to our return and exchange policy for details.

Thank you for choosing Furrocks, where we believe in bringing comfort and style to pets worldwide. Happy shopping!